Speak with a Conversion Expert

Your call

A 15-minute call with a senior researcher.

Brad MacDonald Senior UX researcher specialised in qualitative and operational research Qualitative research Operational research

What happens on the call
  1. 1 A quick 15-minute Q&A to refine the brief
  2. 2 You leave with a plan scoped to your questions
  3. 3 100% no obligation to continue
Up to 80% less than an agency

Conversion Rate Optimisation (CRO) Agency

We watch real users get stuck, then tell you what to fix first.

CRO research plan builder

Scope, timeline and a price — before you talk to anyone.

15 seconds, no sign-up

15 sec

What do you need to decide?

  • Stop guessing which fix will work
  • A ranked list of what's costing you conversions
  • MIT
  • M&S
  • next
  • RAC
  • NHS
  • Victoria's Secret
  • Precision Cardiovascular
Solutions

Conversion rate optimisation (CRO) research, end to end

Three studies a CRO consultancy is most often asked for, on ecommerce, SaaS and lead-generation sites. Find where the funnel leaks, decide what to change, then test whether it worked. Senior researchers and conversion specialists, working the full cycle.

Conversion Rate Optimisation (CRO)
“Where is the funnel losing people?”
Funnel analysis, session review and usability testing on the drop-off steps. Get an indicative price
UX Research
“Where do users get stuck in the product?”
Moderated usability sessions with your own users, plus a task-level severity review. Get an indicative price
Message Testing
“Is the message the problem, not the page?”
Comparative message tests with short qualitative follow-ups. Get an indicative price
A/B Testing
“Which version actually wins?”
We design the test from the research and read the result properly. Speak with an expert
Post-Launch Validation
“Did the fix actually work?”
Re-test with real users once the changes are live. Speak with an expert
Case studies

CRO research we've delivered

Nothing ever seems too much, and the quality of their output speaks for itself. I'm genuinely grateful for it.
Paul H. Lead UX Researcher, Next PLC
Victoria’s Secret CRO research: where the mobile journey loses the sale
220+

Start-ups helped since 2019.

Alongside the enterprise work: founders we’ve researched, designed and built with, from the first user interviews to launch.

CRO research studies

Research for every decision

Every study we run for website conversion and landing page optimisation. Open one to see what it is, when you need it and what you get.

Customer Research

Churn and Exit Research

Find out why customers leave, and what would have kept them.

Get an indicative price No sign-up required.

What it is

Interviews with customers who cancelled, downgraded or chose a competitor, run while the decision is still fresh.

When you need it

Churn is rising, renewals are slipping, or deals keep going to the same rival.

What you'll get

The real reasons behind leaving, in customers' own words, and the changes most likely to keep the next ones.

How we do it

Exit and win/loss interviews within weeks of the decision, coded into drivers and ranked. Typical timeline: 2 to 3 weeks.

Product Research

UX Research

Find exactly where users get stuck, and what to fix first.

Get an indicative price No sign-up required.

What it is

Watching real users work through your product to find where they hesitate, backtrack or give up.

When you need it

Conversion or retention is slipping and you need to know which step is causing it.

What you'll get

A prioritised list of usability issues, each tied to the evidence behind it.

How we do it

Moderated usability sessions with your own users, plus a task-level severity review. Typical timeline: 2–3 weeks.

Brand & Communications

Message Testing

See what your messaging does before you spend on it.

Get an indicative price No sign-up required.

What it is

Putting your messaging in front of the audience before you spend on distributing it.

When you need it

Choosing between propositions, or rewriting a page that is not landing.

What you'll get

The messages that land, the ones that do not, and why.

How we do it

Comparative message tests with short qualitative follow-ups. Typical timeline: 1–2 weeks.

Product Research

Conversion Rate Optimisation (CRO)

Remove the friction that's costing you conversions.

Get an indicative price No sign-up required.

What it is

Finding and removing the friction between someone arriving and someone converting.

When you need it

Traffic is healthy but sign-ups, checkouts or demo bookings are not.

What you'll get

A ranked set of friction points, with the changes we would test first.

How we do it

Funnel analysis, session review and usability testing on the drop-off steps. Typical timeline: 2–3 weeks.

Design & testing

UX/UI Changes

Research tells you what to fix. No team to make the changes? We can design them too.

A 15-minute call with a senior researcher. No obligation.

What it is

Designing the changes the research points to — new layouts, flows and copy for the pages and steps that are losing people.

When you need it

The findings are in, but there's no designer on your side to turn them into screens.

What you'll get

Annotated designs for each recommended change, in your brand and components, ready for your developers to build.

How we do it

A senior designer works from the study's findings and your existing design system. No development and no experiments — those are scoped separately. Typical timeline: 1–2 weeks.

Design & testing

Expert UX Audit

A senior researcher reviews your key journeys and ranks what's likely costing you conversions. No participants needed.

A 15-minute call with a senior researcher. No obligation.

What it is

An expert review of the journeys that matter most — landing page, product page, checkout, sign-up — against established usability principles and the patterns we most often see lose people.

When you need it

You want a fast, informed read on where a journey is going wrong before committing to a full study, or a second opinion on a redesign before it ships.

What you'll get

A ranked list of the issues in each journey, with severity, a screenshot and the fix we would make first — and the questions only research with real users can settle.

How we do it

A senior researcher works through the journeys you name on desktop and mobile, then the findings are reviewed by a second researcher before they reach you. No participants and no fieldwork. Typical timeline: about 1 week.

Design & testing

A/B Testing

We design the test from the research, define what success looks like, and read the result properly — including whether it reached significance.

A 15-minute call with a senior researcher. No obligation.

What it is

A controlled test of the recommended change against the current page, so you know which version actually wins rather than guessing.

When you need it

You have a change worth testing and enough traffic to measure it — often thousands of visitors per variant. On a low-traffic site, moderated research with real users is the faster route to an answer.

What you'll get

A test designed from the research, a defined success measure, and a read on the result that says whether it reached significance.

How we do it

We design the test and the success measure from the study, then analyse the result once it has run. Building the variants and running the test on your site can be scoped separately. Runtime depends on your traffic, typically 2–4 weeks.

Design & testing

Post-Launch Validation

Re-test with real users after the changes ship, so you know whether the problem is solved or has simply moved.

A 15-minute call with a senior researcher. No obligation.

What it is

Re-testing with real users once the changes are live, to confirm the problem is solved and hasn't simply moved to another step.

When you need it

A fix has shipped and you need evidence that it worked before moving on to the next one.

What you'll get

A before-and-after read on the original issues, and any new friction the change introduced.

How we do it

Moderated sessions with real users on the live changes, on the same tasks as the original study, so the two reads compare like for like. Typical timeline: 1–2 weeks.

Why Obodo

How we compare with a traditional CRO agency

Same screened participants and senior moderation as a traditional agency. Unlike testing tools on their own, you hear why people drop off, not just where.

Obodo
Up to 80% less than an agency
Yes
63% faster with AI-assisted workflows Source: Maze survey (N=500)
Yes
Screened and representative
Yes
Senior moderator
Yes
Yes
Yes
Full refund if the completed study isn't right.
Yes
Yes
Yes
Traditional agency
£10k to £14k a study
No
2 to 8 weeks
No
Screened and representative
Yes
Senior moderator
Yes
Yes
Yes
Scope and price agreed before work starts
Yes
Yes
Yes
DIY / in-house
Free, but your team's time
No
Variable, squeezed around the day job
No
Convenience sample, often biased
No
Depends on interviewer skill
No
Sometimes
No
None, but no rigour either
No
Rarely
No
AI personas
Cheap, and you get what you pay for
No
Instant, but unreliable
No
Synthetic, no real behaviour
No
None, it answers within the frame you give it
No
No
No
None, but no evidence either
No
No
No
Pricing

What CRO research costs with Obodo

Indicative prices for our conversion rate optimisation services at their default scope, up to 80% below the published agency rates we benchmark against. A senior researcher fixes the price on a 15-minute scoping call before anything is charged.

Churn and Exit Research

Find out why customers leave, and what would have kept them.

Price
Up to 80% less
Agency benchmark
~£14,000
Timeline
2–3 weeks
Default scope
10–15 exit or win/loss interviews, lost customers introduced by you, drivers coded and ranked
What you'll get
The real reasons behind leaving, in customers' own words, and the changes most likely to keep the next ones.

Expert UX Audit

A senior researcher reviews your key journeys and ranks what's likely costing you conversions. No participants needed.

Price
Quoted on a 15-minute call
Timeline
About 1 week
Default scope
the journeys you name, desktop and mobile
What you'll get
A ranked list of the issues in each journey, with severity, a screenshot and the fix we would make first — and the questions only research with real users can settle.

Message Testing

See what your messaging does before you spend on it.

Price
Up to 80% less
Agency benchmark
~£10,000
Timeline
1–2 weeks
Default scope
4–6 variants, quant comparative test (n≈200–400)
What you'll get
The messages that land, the ones that do not, and why.

Benchmarks are built from published agency price pages and cost guides; the sources are shown with every estimate. Prices exclude participant incentives, quoted separately as a pass-through.

Good to know

Questions people ask a CRO agency

What does a CRO agency actually do?

A conversion rate optimisation (CRO) agency, also spelled conversion rate optimization, works out why visitors who should convert don't, and what to change so more of them do. We start with research. A senior researcher reviews your funnel data, then watches real users try to sign up, check out or book a demo. You get a ranked list of friction points, each tied to the evidence behind it. If you need it, we can then design the changes and A/B split test them.

How much does CRO research cost?

Obodo's indicative prices for CRO research are up to 80% less than a traditional agency's for the same scope. Answer the questions above and you will see a price for your scope in about 15 seconds, with no login. A senior researcher confirms it on a 15-minute call before anything is charged.

Do you run the A/B tests as well?

Yes. We design the test from the research, define what success looks like and read the result, including whether it reached significance. Building the variants and running the test on your site can be scoped separately. A/B testing needs enough traffic to reach a reliable result, often thousands of visitors per variant, so on a low-traffic site moderated research with real users is the faster route to an answer.

How is research-led CRO different from tools like Hotjar or Optimizely?

Tools like Hotjar show you what people do on a page. Tools like Optimizely tell you whether a variant beat the original. They show what happened, not why it happened. We watch real users work through your funnel and ask them what stopped them, so you hear the reasons behind the drop-off. Many teams use both: research to decide what to test, tools to measure it.

How much traffic do I need?

For research, very little. We recruit participants who match your customers, so a study works on a new product or a low-traffic page. A/B testing is different. Each variant needs enough conversions to reach a reliable result, often thousands of visitors per variant. When traffic is modest, research is usually the faster first step.

How long before we see results?

Findings land in 2–3 weeks for a standard CRO study, and we are up and running within days of your approval. How soon your conversion rate moves depends on how quickly the changes go live, and how long any A/B split tests need to reach a reliable result. The timeline is written into your research plan, so you know it before you commit.

Senior researchers

The people who run your study

Your CRO consultants are senior researchers. The one you meet on the scoping call designs, moderates and presents the work.

Brad MacDonald Brad MacDonald User Researcher
  • Qualitative Research
  • Operational Research
  • Workshops

Senior UX researcher specialised in qualitative research and operational research.

View LinkedIn
Sarah Pinkerton Sarah Pinkerton User Researcher
  • Interviews
  • Behavioral Research
  • Insight Synthesis

Experienced user researcher specialised in interviews, behavioral research, and insight synthesis.

View LinkedIn

See what your CRO research would cost

An indicative price in about 15 seconds, with no login and no sales call. Prefer to talk it through first? Book a 15-minute call with a senior researcher.

Get an indicative price

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