We watch real users work through your product, then tell you exactly where they get stuck and what to fix first.
Method, timeline and a price — before you talk to anyone. Method, sample size, timeline and a price — before you talk to anyone.
15 seconds, no sign-up
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Three studies a user experience (UX) research agency is most often asked for. Each one is scoped, priced and run by a senior researcher.
Nothing ever seems too much, and the quality of their output speaks for itself. I'm genuinely grateful for it.
Start-ups helped since 2019.
Alongside the enterprise work: founders we’ve researched, designed and built with, from the first user interviews to launch.
The studies behind our user research services, from usability testing to journey mapping. Open one to see what it is, when you need it and what you get.
Being in the session is the method. A senior researcher moderates every session and owns what it means. AI only speeds up the desk research, transcription and first-pass coding.
Indicative prices for our UX research services at their default scope, up to 80% below the published agency rates we benchmark against. A senior researcher fixes the price on a 15-minute scoping call before anything is charged.
Find exactly where users get stuck, and what to fix first.
Test the idea with real users before you build it.
See the whole path your customers take, and where it breaks.
Benchmarks are built from published agency price pages and cost guides; the sources are shown with every estimate. Prices exclude participant incentives, quoted separately as a pass-through.
Whether you call it a UX research company, a user research agency or a consultancy, the job is the same: finding out how people really use your product and where it lets them down. At Obodo a senior researcher designs the study, moderates every session with real users and turns what happens into decisions your team can act on. Teams outsource UX research to us when they need senior researchers quickly, without hiring. The output is evidence rather than opinion: usability issues, journey maps or a ranked list of features, depending on the question.
Obodo's indicative prices for UX research are up to 80% less than a traditional agency's for the same scope. Answer the questions above and you will see a price for your scope in about 15 seconds, with no login. A senior researcher confirms it on a 15-minute call before anything is charged.
In practice, none. User research, UX research and user experience research are used interchangeably. Some teams say user research for understanding people in general, and UX research for work on a product's experience. The methods and the researchers are the same, and we do both.
Ourselves, always. Being in the session is the method: a senior researcher moderates every one, notices the hesitation and asks why. We never automate moderation. AI speeds up desk research, transcription and first-pass coding, and we check its output against the recordings. The researcher decides the approach and owns the interpretation.
Either. We recruit participants who match your users, screened against your criteria, or we run the study with your own customers. You approve every participant before the study begins, and you can watch the sessions live.
A UX research study runs 2–3 weeks from kick-off to findings, concept testing 1–2 weeks and customer journey research 3–4 weeks. We are up and running within days of your approval, and the timeline is written into your research plan, so you know it before you commit. Every study ends with a workshop.
Senior user research consultants, without the months it takes to hire user researchers. The one you meet on the scoping call designs, moderates and presents the work.
Brad MacDonald User Researcher Senior UX researcher specialised in qualitative research and operational research.
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Sarah Pinkerton User Researcher Experienced user researcher specialised in interviews, behavioral research, and insight synthesis.
View LinkedInAn indicative price in about 15 seconds, with no login and no sales call. Prefer to talk it through first? Book a 15-minute call with a senior researcher.
