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User Research
Overview

Listen to your users with a research team that conducts moderated one-on-one client research.

The 5-user rule for user testing. The 5-user rule was first proposed by Jakob Nielsen, researcher and founder of NN Group, in his article 'Why You Only Need to Test with 5 Users' (2000), where he argued that five user testers will uncover 85% of usability problems.

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Includes
User interviews
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Strategic Recommendations Report
Expert Consultation
We'll walk you and your team through each critical error we've uncovered. This will be a great opportunity for us to engage in a meaningful conversation about the findings and how we can tackle them together.
Moderated user testing
A moderated user study that involves observations and interviews to understand user behaviours and needs.
Minimum 5 Users
The 5-user rule for user testing. The 5-user rule was first proposed by Jakob Nielsen, researcher and founder of NN Group, in his article 'Why You Only Need to Test with 5 Users' (2000), where he argued that five user testers will uncover 85% of usability problems.
Includes
Tailored User Interviews
Conducting personalised discussions to delve deep into customer experiences and expectations.
Customised Research Design
Crafting a research approach that aligns perfectly with your specific project goals and target audience.
In-Depth Data Analysis
Providing comprehensive analysis of qualitative and quantitative data to uncover actionable insights.
Flexible Engagement Models
Offering various engagement options to best suit your project timeline and objectives.
Includes
Tailored User Interviews
Conducting personalised discussions to delve deep into customer experiences and expectations.
Customised Research Design
Crafting a research approach that aligns perfectly with your specific project goals and target audience.
In-Depth Data Analysis
Providing comprehensive analysis of qualitative and quantitative data to uncover actionable insights.
Flexible Engagement Models
Offering various engagement options to best suit your project timeline and objectives.
Performed by Brad
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Feature
Mini
Basics
Custom
Expert Consultation
UX Severity & Solutions Report
A-Sync Presentation
Actionable Insights
5-Top Critical Errors to Drive Revenue
Prioritisation Workshop
Research Backed Recomendations
On User-flow or purchase path
Multi platform
Frequently asked questions
How do you accommodate international participants in the research?

The plan includes synchronous and asynchronous methods, such as online surveys and interviews with time zone considerations, and employs culturally sensitive techniques tailored to diverse participant backgrounds. This ensures broad and inclusive data collection.

How does the research plan quickly target niche markets?

By leveraging specialized recruitment channels and rapid iterative testing methods, the plan focuses on quickly gathering deep insights from niche segments, enabling swift adjustments to research strategies as market dynamics evolve.

Case Studies
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